Insurance, as we all know, is about managing risks and avoiding disruption and damage. But what if the weight we place on security stifles growth and innovation? Venturing into uncertain situations is always risky, but too much allegiance to the … Continue reading →
They may fix the weather in the world Just like Mr. Gore said But tell me what’s to be done Lord ’bout the weather in my head Donald Fagen of Steely Dan I don’t mean the rain and snow weather, … Continue reading →
“… [P]eople will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou Emotions are the fundamental drivers of the decisions we make. We’re drawn to what we … Continue reading →
I almost couldn’t believe it. When I first saw the marketing power of the telephone I was absolutely amazed. We’d just started PMA and developed a direct mail program for independent insurance agencies that was generating a strong 3-5% response. … Continue reading →